Privacy Policy alibet
alibet is committed to protecting the personal information of every player. This policy clearly explains how we collect, process, store and secure your data when you use our platform.
Why Your Data Is Safe with alibet
We apply strict security standards to ensure your information is always protected.
256-bit SSL Encryption
All data transmitted between your device and alibet servers is protected through industry-grade encryption technology to prevent unauthorised access.
Data Not Sold
alibet never sells, rents or trades players' personal information to any third party for marketing purposes without your explicit consent.
Full Player Control
You have the right to access, correct or request deletion of your personal data at any time. Requests can be submitted through our 24/7 support.
Secure Data Storage
Account and transaction records are stored on protected servers with layered access controls, regular audits and active intrusion detection procedures.
Transaction Confidentiality
Every deposit and withdrawal record via Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency is handled with full confidentiality in line with standard financial protocols.
Communication Preferences
You can manage your promotional communication preferences at any time. We respect your decision and will not send unwanted communications.
1. Introduction
alibet ("we", "our platform") cares about the privacy of every player who uses our online sports betting and casino services. This Privacy Policy is provided to transparently explain how your personal information is handled when you interact with the alibet.best website.
By registering an account, logging in or using any alibet service, you agree that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.
Important Note: This Privacy Policy forms part of the alibet Terms and Conditions. Reading both documents together is recommended for a complete understanding of your rights and responsibilities.
The alibet platform operates under international licensing and complies with data protection standards set by the relevant regulatory bodies. We continually work to ensure that your data is handled lawfully, fairly and transparently.
2. Information Collected
alibet collects various categories of information depending on the nature of your interaction with our platform. Information is collected directly from you or automatically when you use our services.
2.1 Account Registration Information
When you register an alibet account, we collect:
- Full name as it appears on your identity card (MyKad) or passport
- Date of birth for age verification purposes (21 years and above)
- Email address that is active and valid
- Mobile phone number for two-factor verification purposes
- Username and password set by you
- State of residence in Malaysia
2.2 Identity Verification Information
As part of the Know Your Customer (KYC) procedure, we may request:
- A copy of a valid identity card (MyKad) or passport
- Proof of current address (utility bill or bank statement)
- Information relating to source of income for transactions exceeding certain thresholds
Reminder: These identity verification documents are stored with the highest level of protection and are only accessed by authorised staff for compliance purposes.
2.3 Financial Information
To process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency (USDT, BTC, ETH), we retain transaction records including amounts, dates, payment methods and reference numbers. Full credit or debit card account numbers are not stored on our servers.
2.4 Platform Usage Data
Our system automatically records:
- IP address and general geolocation information
- Device type, operating system and internet browser used
- Betting history and gaming activity (slots, sportsbook, live casino)
- Login and logout times
- Communication records with the customer support team
3. How Data Is Used
alibet uses the information collected for the following purposes, all within a valid legal basis:
- Account management: Creating, verifying and maintaining your player account securely
- Transaction processing: Verifying and processing deposits and withdrawals efficiently
- KYC and AML compliance: Meeting legal requirements relating to identity verification and anti-money laundering
- Customer support: Providing 24/7 assistance in Bahasa Melayu and English via live chat and email
- Platform security: Detecting and preventing fraud, hacking or suspicious activity
- Service improvement: Analysing usage patterns to improve the overall player experience
- Promotional communications: Informing you about bonuses such as a 200% welcome bonus up to RM1,500, VIP cashback and the latest offers (subject to your preferences)
- Responsible gambling: Monitoring betting habits to offer self-control tools to players who need them
We will not use your data for any purpose not stated here without first obtaining your consent.
4. Information Sharing
alibet takes a careful approach to data sharing. Your personal information will not be shared, sold or transferred to third parties except in the following circumstances:
4.1 Trusted Service Providers
We work with third-party service providers that assist with platform operations, including payment processors, gaming software providers and technical infrastructure providers. All such providers are bound by strict confidentiality agreements and may only use your data for the specific purposes set by alibet.
4.2 Legal Requirements
alibet may disclose information to the relevant authorities when required by law, court order or a request from a legitimate regulatory body. This includes investigations relating to money laundering, financial fraud or other crimes.
4.3 Protection of alibet Rights
In cases of legal disputes, suspected fraud or serious breaches of the Terms and Conditions, alibet reserves the right to disclose information necessary to protect the rights, property and security of the platform and its other users.
Our Guarantee: alibet has never and will never sell players' personal data to data brokers, marketing companies or any commercial entity without your explicit consent.
5. Data Security
Protecting player data is alibet's highest priority. We implement a range of technical and organisational security measures to protect your information from unauthorised access, loss, destruction or disclosure.
The key security measures we implement include:
- Encryption of data in transit using the latest TLS/SSL protocols
- Encryption of stored data using recognised cryptographic standards
- Layered access controls based on the principle of least privilege
- Continuous security monitoring and intrusion detection systems
- Regular security audits by independent experts
- Security awareness training for all staff who handle data
- Documented security incident response procedures
Although we take all reasonable measures, no system is entirely free from risk. In the event of a data breach affecting your information, alibet is committed to notifying affected users within a reasonable timeframe.
6. Cookies and Similar Technologies
alibet.best uses cookies and similar tracking technologies to improve the user experience, analyse website traffic and deliver relevant content.
6.1 Types of Cookies Used
- Essential cookies: Required for basic platform functions such as login session management and security
- Performance cookies: Collect anonymous information about how players use the website for improvement purposes
- Functionality cookies: Store your preferences such as language and display settings
- Analytics cookies: Help us understand navigation patterns and improve the platform design
6.2 Cookie Management
You can control and delete cookies through your internet browser settings. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled as they are required for basic website operation.
7. Your Rights
As an alibet player, you have the following rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights:
Right of Access
You may request a copy of the personal information we hold about you at any time.
Right of Rectification
You have the right to request correction of inaccurate or incomplete information in our records.
Right of Erasure
In certain circumstances, you may request deletion of your personal data from our systems.
Right of Restriction
You may request that we limit the processing of your data in certain permitted circumstances.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time.
Right to Portability
You may request to receive your data in a structured, machine-readable format.
To exercise any of the above rights, please contact the alibet customer support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe. Please note that some deletion requests may be limited by legal and regulatory compliance requirements that are binding on us.
8. Data Retention
alibet retains your personal information for as long as your account is active or as long as it is needed to provide services to you. We may also retain certain records for longer periods when required by law, anti-money laundering regulations, or for dispute resolution purposes.
When information is no longer needed, we will securely delete it or anonymise it so that it can no longer be linked to you. Our data deletion procedures comply with industry standards for the disposal of sensitive information.
If you close your alibet account, financial transaction records and KYC documents will be retained for the minimum period required by regulatory requirements, after which they will be securely disposed of.
9. Privacy Policy Amendments
alibet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or the technology we use. Any amendments made will take effect immediately upon publication on this website.
When a material amendment occurs, we will notify registered players via email or in-platform notification before the amendment takes effect. Continued use of the alibet platform after the amendment date will be considered your acceptance of the updated Privacy Policy.
Recommendation: We encourage you to review this page regularly to ensure you are always informed about how we protect your information. The "Updated" date at the top of this page indicates the latest version currently in effect.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact the alibet support team:
- Live Chat: Available 24/7 through the alibet platform in Malay and English
- Email: [email protected] (response time within a reasonable period)
Our experienced support team is ready to assist you with all matters relating to privacy and data security. We take every piece of feedback seriously and are committed to resolving any issues promptly.
Your Data is Safe. Your Game Starts Here.
alibet provides a secure sports betting and casino platform with internationally-standard data protection. Minimum deposit RM20 and enjoy a 200% welcome bonus of up to RM1,500.